All solutions from Cowex are designed with the purpose of delivering a complete
and service friendly quality product. Complete updated documentation is made through
the design phase and is of course always kept up-to-date, to secure fast and effective
service.
Qualified employees and professional tools and equipment mean we are able to deliver
products of a high quality to competitive prices. Naturally we also offer training
in start-up and operation of the installed solutions.
For product equipment to be truly successful, it must be truly reliable. Cowex provides
all the spare parts and the expert services you need, and vital components are normally
on stock and can be delivered fast and installed if necessary.
Service deal
But service is more than just supplying spare parts. With a Cowex service deal the
role of Cowex is to assist you to optimize run-time, enhance performance and increase
the lifetime of your equipment.
A Cowex service deal covering on-site and remote service will by virtue of our know-how
keep your plant running day in, day out. And in need of assistance we are at your
service 24 hours a day 7 days a week.
Preventive maintenance
Cowex maintenance program demonstrate our commitment to you as a customer. By planning
maintenance well in advance, it is possible to ensure high availability and reduce
unscheduled downtime.
A maintenance deal with Cowex covers planned maintenance typically consisting of
1-2 annual visits, where your system gets a complete audit by one of our specialised
technicians on basis of a predefined service plan. At each visit a report with conditions
to follow up on are worked out.